AV Support Services
Beyond projector lamps sales, Electrosonic provides an extensive list of support services to ensure that all your audio-visual goals are met.
Critical Spares Equipment Program
• No charge for covered equipment repairs.
• Express freight service paid by Electrosonic to and from service site.
Priority Repair of Defective Product
• Dedicated service center ensures priority turn-around.
On-Site Dedicated Technical Staff
• Technicians dedicated to your facility’s needs.
• Full coverage while a technician is out for training or vacation.
Technical Phone Support & Emergency Response
• Connect with an experienced Electrosonic technician who is ready to address your concerns.
• Guaranteed response times available for on-site service calls
System Health Checks
• Scheduled preventative maintenance visits and overall system tests.
System Programming Services
• Expert assistance and enhancement.
• AMX, Crestron, Medialon, MediaMatrix and more.
Projector Lamp Replacement Program
• Spare and replacement lamps built into your annual contract budget.
• Learn more about our Lamp Replacement Program
Projector Calibration & Lamp Installation
• For optimal results, each time you change your lamp, the projector should be calibrated.
• Learn more about our projector calibration and lamp installation services
• Asset Management Tracking software for customer equipment and inventory.
To learn more call us at +1 888 343-3604 (USA) or +44 1322 282391 (UK)